Refund policy
■Return Policy
Returns and exchanges are possible within 5 days of receipt.
■Return Deadline
Within 5 days of receipt.
If you wish to return an item, please send email : info@aktund.com
Please note that the customer is responsible for shipping costs for returns and exchanges.
However, we do not accept returns in the following cases, even within the time limit.
Products that have been delivered for more than 5 days.
Merchandise that has been stained or damaged due to the customer's negligence
Merchandise that has been altered or customized by the customer
Merchandise that has been repaired or had its size altered
Merchandise with tags or accessories detached or lost
When there is a defect in the delivered merchandise, such as defective merchandise or different merchandise received.
We will respond to your request by returning or exchanging the item(s).
Please contact us with your order number and a photo of the defective item(s) to request a return or exchange.
After receiving your request, we will provide you with information on how to return or exchange the product. However, please note that we may not be able to accept returns or exchanges in the following cases.
Please note that we will bear the shipping costs for returns/exchanges.
If you do not request a return or exchange within 5 days after the product arrives at your location.
In the event that the product is found to be used, damaged, or stained.
If the tags or accessories of the product are missing
If the product is judged to be within the range of individual differences of the product
Returns and exchanges are possible within 5 days of receipt.
■Return Deadline
Within 5 days of receipt.
If you wish to return an item, please send email : info@aktund.com
Please note that the customer is responsible for shipping costs for returns and exchanges.
However, we do not accept returns in the following cases, even within the time limit.
Products that have been delivered for more than 5 days.
Merchandise that has been stained or damaged due to the customer's negligence
Merchandise that has been altered or customized by the customer
Merchandise that has been repaired or had its size altered
Merchandise with tags or accessories detached or lost
When there is a defect in the delivered merchandise, such as defective merchandise or different merchandise received.
We will respond to your request by returning or exchanging the item(s).
Please contact us with your order number and a photo of the defective item(s) to request a return or exchange.
After receiving your request, we will provide you with information on how to return or exchange the product. However, please note that we may not be able to accept returns or exchanges in the following cases.
Please note that we will bear the shipping costs for returns/exchanges.
If you do not request a return or exchange within 5 days after the product arrives at your location.
In the event that the product is found to be used, damaged, or stained.
If the tags or accessories of the product are missing
If the product is judged to be within the range of individual differences of the product