FAQ
Q:How much is the shipping fee?
Free shipping on purchases over 10,000 yen
For purchases under 10,000 yen , the shipping fee is 700 yen.
For overseas shipping, the shipping fee will be 3,700 yen regardless of the order amount.
Delivery both domestically and internationally will be made by Yamato Transport.
Q: What payment methods are available?
We accept various credit cards, convenience store payments, PayPay, Line Pay, Rakuten Pay, au PAY, Pay Pal and Paidy deferred payment.
Q: When will the product arrive?
Orders placed before 2:00 p.m. on weekdays will be shipped the same day.
Orders placed on Saturdays, Sundays, and holidays will be shipped on the next business day.
If you need your order urgently, please contact us via the chat in the bottom right or our official LINE account.
Q: Who should I contact if something happens?
Please contact us via our official LINE account as we receive the fastest responses!
The official line is here
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