"I'm not sure if it will suit me"

"What kind of fabric is that?"

"It's my first time buying a headband, so I'm nervous"

 

In response to such requests,

We are now offering a return and exchange service!

What you can do with the "Return and Exchange Service"

You can order the products you like and try them out at home.

For those who are unsure about their first purchase, or those who are concerned about the actual color and texture...

Please come and see the actual products, touch them, and check their size and quality.

 

You can try coordinating it with items you already own, or ask your family and friends for their opinions.

You can return items if the size doesn't fit or the item is different from what you expected.

 

Take your time to choose the product that's best for you.

Return process

①Click the return button on the official LINE

② We will inform you of the return address.

③Please enclose the product in the bag used for shipping and return it.

④We will check the returned product and refund the product price to your bank account or the institution where you made the payment.

Return Policy

・In principle, only unused items (only tried on indoors) are accepted.

- Only within 5 days of receiving the product.

 

Please note that we may not be able to accept returns in the following cases:

- If the product shows signs of use (dirt, marks from trying on, etc.)

・If the product is delivered without accessories (jewels, parts, etc.)

・If the product is returned without any prior inquiry

  ・Products that have exceeded the return period

*Notes

Customers who have used a coupon and purchased two or more items,

The discount is applied to each item, not to the total order amount .

Therefore, if you return one item, the refund amount you receive may be different from what you expected.

Please check the following information if this happens.

Example: When you purchase product A for 10,800 yen and product B for 12,800 yen and use a 1,000 yen off coupon

Total price of product A + product B: 23,600 yen

The price of product A (10,800 yen) is 46% of the total price of 23,600 yen.

Product B The amount (12,800 yen) is 54% of the total amount of 23,600 yen

Even if you use a 1000 yen off coupon,

Product A is discounted by 460 yen, and product B is discounted by 540 yen.

This will give you a total discount of 1,000 yen.

Therefore, if you return product B, you will be refunded 12,260 yen.

Due to system limitations, this may be complicated, but we hope you can understand.

Additionally, customers who have returned items more than twice will be denied future use.

We hope you understand.